West Auckland Flooding FAQ, Welfare and EQC Claims

Wednesday 15 March 2017 03:41 PM

Current Situation

If you have been affected by the flooding, the priority is to look after yourself, your family and friends and to make sure your house is safe and weather-tight.

You have up to three months from the date of the natural disaster to lodge a claim. 
You can make a claim by calling 0800 326 243 or follow the link below -


http://www.eqc.govt.nz/get-help-now-claims/march-floods




FACT SHEET |
West Auckland Flooding

                              
Sunday 12 March 2017

 

If you can’t live in your house due to flooding, try and stay with family or friends.  If you can’t, Auckland Council may be able to assist.  Contact 0800 22 22 00 for further support.

 

During a flood or if a flood is imminent listen to the radio and follow social media/media and Auckland Civil Defence for updates.

 

If you are outdoors:

  • Move away from flooded areas and stay out of floodwaters.
  • Never try to walk, swim, or drive through floodwaters.

Returning home after a flood:

  • Flood dangers do not end when the water begins to recede. Continue to listen to radio or television and do not return home until authorities indicate that it is safe to do so.
  • Help people that require special assistance.
  • Stay away from damaged areas – don’t put yourself at risk from contaminated water, crumbled roads, landslides and other hazards.

Health, hygiene and clean up:

  • Throw away food and drinking water that has come into contact with floodwater, including canned goods.
  • Discard wooden spoons, plastic utensils, baby bottle teats and dummies if they have been covered by floodwater.
  • Disinfect metal pans and utensils by boiling them in clean and properly treated water.
  • Make sure to air out and dehumidify your home, as there may be germs and bugs.
  • Keep your pets out of the floodwaters.
  • Pump out flooded garages gradually to avoid structural damage.

Insurance:

Once flood waters have subsided contact your insurance company. If possible, take photos of damage.

 

Take good care of yourself: recovering from a flood is a big job. It is tough on both your body

and your spirit. Learn how to recognise and care for anxiety, stress and fatigue.



12 March 2017

05.15pm

#10

 

 

Storm update | West Auckland flooding incidents

 

Localised damage has occurred in the West Auckland area following heavy rainfall today.

Emergency services, Auckland Council and Auckland Transport are undertaking important checks of the area.

 “We are working as quickly as we can to respond to people’s needs and make sure areas are safe,” says John Dragicevich, Auckland Civil Defence and Emergency Management Director.

“Aucklanders are reminded to stay out of floodwaters as they may be contaminated, and observe cordons and follow instructions from emergency services.”

Auckland Council Building Control is undertaking building assessments and Auckland Transport is working to assess and clear roads as quickly as possible.

If you are experiencing stormwater issues, structural issues with buildings or trees down on public land, call Auckland Council on (09) 301 0101.

If you are experiencing on overflow or wastewater flooding on your property, call Watercare on (09) 442 2222.

More information will be provided as it becomes available.

Storm Updates

Sunday 12 March 2017 11:52 AM

Current Situation

Storm update | Rain, wind and more for Sunday

AUCKLAND CIVIL DEFENCE AND EMERGENCY MANAGEMENT·SUNDAY, 12 MARCH 2017 – 11am

 

High winds are expected to hit the region later this morning, bringing further bad weather. Aucklanders are urged to keep a close eye on weather forecasts, plan their day around the conditions and avoid travel if possible.

As a priority, Great Barrier Island residents are advised to brace themselves for extreme winds in the lead up to midday.

MetService has advised that a small low will cross over Auckland about midday today, accompanied by potentially damaging winds, a chance of tornadoes and another burst of heavy rain. A severe thunderstorm watch is in place between 8am to 2pm.

The worst of the wind and rain should occur around noon or in the early afternoon. Localised gusts of 100-120 km/hr are possible, particularly around Great Barrier Island. This is a fast moving and very unstable system with a risk of small tornadoes anywhere across the region. Winds should ease after 2pm and remaining showers should start to clear.

What does this mean for you?

· Secure outdoor furniture and items

· Have a battery-operated radio handy in case of power outages

· Avoid travel if possible. If you must go out, drive to the conditions – look out for debris and never drive through floodwater

· Bring pets inside

· If experiencing high winds, consider closing curtains as windows could be broken by trees or debris

· Look out for neighbours and check on any that need help.

 

If life or property is at risk, call 111. If you experience storm water issues or trees down on public land, call Auckland Council on 09 301 0101. Council and emergency services are experiencing high call volumes so please be patient or call again later if your matter is not urgent.

Watercare urges Aucklanders to reduce water use

 

Water treatment at Watercare’s Ardmore plant has been slowed down to manage the amount of silt coming into the plant in water from its dams. As a result, Watercare is asking Aucklanders to reduce their water use by 20 litres (two buckets) per day.

Local roads

 

The following road closures are in place across the region:

Falls Road, between Viv Davie-Martin Drive and Woodcocks Road, Warkworth

Twilight Rd (Kimptons Road to North Road)

Tourist Road, Clevedon

McNichol Road, from Tourist Road intersection

East Coast Road, Whakatiwai to Auckand/Waikato Boundary

West Road, Clevedon

Papakura-Clevedon Road, from Clevedon-Takanini Road to Clevedon town

Tawa Rd, Oneroa, Waiheke Island

Many other roads are down to one lane. Please drive with care.

Damage to land and properties

 

Properties in southeast Auckland suffered some damage and flooding as a result of Wednesday’s storm. Those affected should contact their insurance company in the first instance and rural people can contact the Rural Support Trust on 0800 787 254 for additional support.

Regional parks closed

 

Tapapakanga, Hunua Ranges, Waitawa and parts of Waharau regional parks remain closed due to flooding impacts. There is no public access allowed at these parks until further notice.

Storm update: wind warning

Saturday 11 March 2017 05:45 PM

Current Situation

Storm update | Wind warning for Auckland region


More severe weather is likely to hit the Auckland region in the next 24 hours and Aucklanders are urged to be prepared.

Auckland Civil Defence Operations Manager Aaron Davis says the intense weather is not over yet and high winds are expected to hit the region tomorrow morning, bringing further disruption.

“There will be some breaks in the weather this afternoon so it’s a good idea to use these to check your property, clear gutters and secure outdoor furniture and items.

“High winds may bring trees and powerlines down. Power companies are already managing some outages and are on standby for tomorrow.

“Make sure you’ve got a torch handy and perhaps consider staying in tonight and avoiding roads – which may get a bit messy with debris or could be prone to flooding,” he says.

MetService meteorologist Georgina Griffiths says a small low crosses over Auckland about noon tomorrow, and is accompanied by potentially damaging winds and yet another burst of heavy rain.

“Heavy rain and strong winds are forecast to return to the region between about 7am and 2pm, give or take.

“The worst of the wind and rain should occur around noon or in the early afternoon and localised gusts of 120 km/hr are possible.

“In addition, there is a low risk of small tornadoes in coastal locations,” she says

What does this mean for you?

  • Secure outdoor furniture and items
  • Have a torch and battery-operated radio handy in case of power outages
  • Avoid travel if possible. If you must go out, drive to the conditions – look out for debris and never drive through floodwater
  • Bring pets inside overnight
  • Consider closing curtains if windows may be broken by trees or debris
  • Look out for neighbours and check on any that need help.

If life or property is at risk, call 111. If you experience stormwater issues or trees down on public land, call Auckland Council on (09) 301 0101. Council and emergency services are experiencing high call volumes so please be patient or call again later if your matter is not urgent.

ENDS

ADDITIONAL INFORMATION

Watercare urges Aucklanders to reduce water use

Water treatment at Watercare’s Ardmore plant has been slowed down to manage the amount of silt coming into the plant in water from its dams. As a result, Watercare is asking Aucklanders to reduce their water use by 20 litres (two buckets) per day. Read more on Watercare’s website.  

Local roads

The following road closures are in place across the region:

  • Wayby Station Road and Prictor Road, Wellsford
  • Falls Road, between Viv Davie-Martin Drive and Woodcocks Road, Warkworth
  • Twilight Rd (Kimptons Road to North Road)
  • Tourist Road, Clevedon
  • McNichol Road, from Tourist Road intersection
  • Deerys Road, Clevedon
  • East Coast Road, Whakatiwai to Auckand/Waikato Boundary
  • West Road, Clevedon
  • Afriston – Ardmore Road from Brookby Road to Clevedon-Takanini Road
  • Papakura-Clevedon Road, from Clevedon-Takanini Road to Clevedon town
  • Trig Road, Onetangi, Waiheke
  • Fourth Avenue, Onetangi, Waiheke – recent slip being assessed, contractors on site.

Many other roads are down to one lane. Please drive with care.

Damage to land and properties

Properties in south east Auckland suffered some damage and flooding as a result of Wednesday’s storm. Those affected should contact their insurance company in the first instance and rural people can contact the Rural Support Trust on 0800 787 254 for additional support.

Regional parks closed

Tapapakanga, Hunua Ranges, Waitawa and parts of Waharau regional parks remain closed due to flooding impacts. There is no public access allowed at these parks until further notice

For further information please contact:

Contact details:

Jo Davidson, Public Information Manager, 021 837 176

Storm updates

Saturday 11 March 2017 11:13 AM

Current Situation

Heavy rain across Auckland overnight has left roads closed, homes flooded and caused slips. 

Between 60mm and 90mm of rain has fallen across the region since midday Friday to 6am Saturday, including areas impacted by Wednesday’s deluge. 

There have been landslips on Waiheke Island and at Kawakawa Bay and a seawall has collapsed in Devonport, which has been sandbagged to minimise further damage.

The Fire Service has received more than 200 weather-related calls since midnight, while Auckland Council’s stormwater crews have logged and responded to around 185 calls since 1pm yesterday.
Auckland Council is receiving a significant volume of calls through its contact centres. People are being asked to be patient as there may be some delays.

Vector has dealt with power outages across the region, including Warkworth, Northcote, Western Springs, Herne Bay and Kawakawa Bay – please check the Vector website for further details

Pictured above: Mayor Phil Goff surveys rain damage with Clevedon resident Charles Malcolm and Aaron Davis Head of Emergency Operations, Auckland Civil Defence.

Preparedness

  • Check your drains and gutters to ensure these aren’t blocked. These can cause flooding issues during heaving rain. 
  • Take extreme care if you are driving in heavy rain, and delay trips if possible. Do not drive through floodwaters.
  • Consider alternative plans if you have an outdoor event scheduled this weekend.
  • If you live on a rural property, think about your livestock rotation for the weekend, especially if areas of your farms are flood-prone.
  • Keep an eye on the weather forecast.
  • If life or property is at risk, call 111.
  • If you experience stormwater issues or trees down on public land, call Auckland Council on (09) 301 0101.

Watercare urges Aucklanders to reduce water use

Water treatment at Watercare’s Ardmore plant has been slowed down to manage the amount of silt coming into the plant in water from its dams. As a result, Watercare is asking Aucklanders to reduce their water use by 20 litres (two buckets) per day. Read more on Watercare’s website.

Local roads

The following road closures in the Maraetai, Beachlands and Clevedon areas are in place:

  • Twilight Road
  • West Rd
  • All East Coast Rd from Kawakawa-Orere Rd to Waikato boarder
  • Maraetai Coast Road, in the vicinity of Duders Beach
  • Alfriston Ardmore Road closed from Brookby Road to Clevedon Takanini Road
  • Papakura-Clevedon Rd from Clevedon Takanini Rd to Clevedon (possible detour via Tourist Rd)

Clevedon-Kawakawa Road before entering Kawakawa Bay Rd is open, but motorists are advised to drive with extreme care.

Damage to land and properties

Properties in south east Auckland suffered some damage and flooding as a result of Wednesday’s storm. Those affected should contact their insurance company in the first instance and rural people can contact the Rural Support Trust on 0800 787 254 for additional support.

Regional parks closed

Tapapakanga, Hunua Ranges, Waitawa and parts of Waharau regional parks remain closed due to flooding impacts. There is no public access allowed at these parks until further notice
Engineers will be assessing tracks, bridges and slips and reopening considerations will be made once the bad weather has subsided.

Click here for storm updates

Thursday 9 March 2017 04:18 PM

Current Situation

9/3/2017

4.00pm

#5

 

Auckland Civil Defence and MetService joint release

 

Prepare for more severe weather

 

While it was a quieter night for Auckland following yesterday’s flooding, Aucklanders should be prepared for more severe weather over the coming days.

MetService is advising that further bursts of heavy rain are expected in the Auckland region between now and Sunday.

 

Localised downpours are possible anywhere in the region on Friday and Saturday, with the highest risk times expected to be before dawn on Friday, and again Friday night and into Saturday morning.

 

While not everyone will experience a downpour over the course of the next few days, those that do should expect some impacts from them. Downpours can cause flash flooding, land slips, and make driving hazardous. 

 

The main concern if downpours occur is the impact on already saturated eastern areas of Auckland (including Waiheke Island, Clevedon Valley and the Hunua Ranges).

 

“While we’ve had a good, dry reprieve today, the weather on Friday night and Saturday morning is forecast to be comparable to, or worse, than Tuesday,” says Georgina Griffiths of MetService.

 

Preparedness

•           Check your drains and gutters to ensure these aren’t blocked. These can cause flooding issues during heaving rain.

•           Take extreme care if you are driving in heavy rain, and delay trips if possible. Do not drive through floodwaters.

•           Consider alternative plans if you have an outdoor event scheduled this weekend

•           If you live on a rural property, think about your livestock rotation for the weekend, especially if areas of your farms are flood-prone.

•           The Rural Support Trust is asking farmers in the Clevedon with information about what is happening in their area, or if they are experiencing any issues, to contact 0800 787 254.

•           Keep an eye on the weather forecast.

•           If you experience stormwater issues or trees down on public land, call Auckland Council on (09) 301 0101.

•           If life or property is at risk, call 111.

 

Auckland Civil Defence emergency operations manager Aaron Davis says civil defence is actively monitoring the situation and encourages to consider having a weekend indoors.

“At this stage it is hard to be certain about which areas of the region are likely to be hit with the most rain, but you should consider your plans for the weekend, especially if you are likely to be driving.”

Roading

The attached map shows the current road closures. Many roads that were closed yesterday have now been reopened.

Debris and flooding will be affecting other local roads and people are urged to drive with extreme care. Do not attempt to drive through floodwaters.

Damage to land and properties

A small number of properties in south east Auckland have suffered some damage and flooding following yesterday’s storm. Those affected should contact their insurance company in the first instance. 

Regional parks closed

Due to heavy flooding, three Auckland regional parks have been closed.

•           Tapapakanga Regional Park

•           Hunua Ranges Regional Park

•           Waitawa Regional Park

There is no public access allowed at these parks until further notice. Engineers will be assessing tracks, bridges and slips both in and around these parks once the weather subsides, and we will be in a position to make a further update on the parks’ access tomorrow.

Additionally, there is a partial closure at Waharau Regional Park. The park is open, but to its winter opening hours.

Weather warning

Wednesday 8 March 2017 04:28 PM

Current Situation

8/3/2017

#4

 

 

Flooding response update: park closures, Stormwater callouts and roading

 

It’s been a busy 12 hours for Auckland Civil Defence, emergency services and other agencies responding to flooding, slips and evacuation needs in the south eastern part of the region. The following is an update on the response so far.

Roading

Several roads remain closed due to flooding, slips and fallen trees, specifically in the Kawakawa Bay and Clevedon areas. Emergency services and Auckland Transport are working to assess and clear these roads as quickly as possible, however some areas may be affect for days to come. The attached map shows the extent of the Maraetai, Kawakawa Bay and Clevedon closures.

Debris and flooding will be affecting other local roads and people are urged to drive with extreme care. Do not attempt to drive through floodwaters.

Regional parks closed

Due to heavy flooding, five Auckland regional parks have been closed and park campers have been relocated to higher ground.

  • Tapapakanga Regional Park – major slips and flooding
  • Hunua Ranges Regional Park (including Hunua Falls, Wairoa and Moumoukai valleys) – major slips, limited road access and flooding
  • Waitawa Regional Park – major slips and flooding
  • Duder Regional Park
  • Waharau Regional Park

There is no public access allowed at these parks until further notice. Engineers will assess tracks, bridges and slips both in and around these parks once the weather subsides.

Stormwater and flooding

The council’s contact centre has taken more than 150 emergency requests that cover everything from blocked drains and manholes, flooded and blocked watercourses and streams, and rising water levels that could cause harm.

Some of these will be immediately resolved by emergency services and others referred on to the council’s contractors.

The council has also had more than 50 reports of road flooding in the south and central area and around 20 house flooding incidents reported.

Camp evacuations


YMCA Camp Adair –upwards of 200 children and adults were earlier evacuated from YMCA Camp Adair in the Hunua Ranges.

Those stranded were evacuated by bus from Camp Adair to a community-led centre at Hunua School. All Camp Adair children are now either back at school or at home.

Hunua Falls Camp – evacuation of around 150 children from Hunua Falls Camp on Falls Road, Hunua is now complete and the children are now at Hunua School awaiting collection for their journey home. Access to the camp had been blocked by a fallen tree and flooding on the road. This was cleared by emergency services and the military.

Tapapakanga Regional Park campground – 30 campers have been evacuated to Orere Point where they are being looked after by the local community. They will remain at Orere Point until local roads into the area have reopened. The group has been overwhelmed by the hospitality of the local community.

Ongoing weather conditions

The severe thunderstorm watch has been lifted and the worst weather appears to be over for today. Metservice is expecting further bursts of heavy rain from Friday through to Sunday.  This may lead to additional localised flooding, slips and debris on roads.

Auckland Civil Defence recommends keeping a close eye on stock and moving animals to higher ground in areas prone to flooding. 

 

No current situation

Monday 19 December 2016 01:04 PM

Current Situation

No tsunami threat to Auckland

Sunday 18 December 2016 01:35 AM

Current Situation

A tsunami threat has been cancelled for New Zealand coastal areas following the 7.9 magnitude earthquake in Papua New Guinea at 11:51pm.

The national tsunami expert panel has assessed the earthquake and determined there is no threat to NZ.  

Monday 12 December 2016 08:29 AM

Current Situation

Tsunami Threat Cancelled

Friday 9 December 2016 09:35 AM

Current Situation

Solomon Islands earthquake – take care on the water today

 Auckland Civil Defence is standing down following the cancellation of a tsunami threat this morning.

The threat was generated by a 7.8 magnitude earthquake near the Solomon Islands this morning.

Auckland CDEM’s Head of Emergency Management Operations, Aaron Davis, says while the threat has been cancelled, people should take care on the water today.

“Some of the currents could be strong and unusual, people should take care on the water.

“Events like these are a good reminder to make sure you know if you live in a tsunami evacuation zone.”

“If you live near the coast and you feel a long, strong earthquake, be gone.

 

“Don’t wait for a tsunami or for an official warning. Move immediately to higher ground or as far inland as you can. Walk if you can. Stay there until you get the all clear.”

 

This morning’s event is a timely reminder to:

·         Check the tsunami evacuation maps for your area, so you know if you live or work in an evacuation zone. 

·         If you are in an evacuation zone, think about how you will get to higher ground.

·         Sign up for public alerting emails and text messages on our website

·         Visit getthru.govt.nz to find out how to best prepare your household for an emergency.

Marine/Coastal Threat Only - Monitoring Situation

Friday 9 December 2016 08:05 AM

Current Situation

Solomon Islands earthquake – no Auckland  evacuations required

 

Auckland Civil Defence and Emergency Management is monitoring the effect of a 7.7 magnitude earthquake which struck south east of the Solomon Islands this morning.

Currently no evacuation is required for the Auckland region.

A marine and beach threat has been issued, and the Ministry of Civil Defence and Emergency Management has advised: 

1. Stay out of the water (sea, rivers and estuaries, including boating activities)

2. Stay off beaches and shore areas

3. Do not go sightseeing

4. Share this information with family, neighbours and friends

5. Listen to the radio and/or TV for updates

6. Follow instructions of local civil defence authorities

Supporting Kaikoura earthquake

Friday 18 November 2016 04:06 PM

Current Situation

Auckland Civil Defence continues to support the Kaikoura earthquake. Our thoughts are with those affected by the earthquake.

Relief funds have been set up, including the Red Cross Appeal, and donating money to these is a good way to show your support.

This is a reminder that Auckland is vulnerable in an earthquake or tsunami and we should all have emergency plans in place.

See the following sites for more information and updates.

New Zealand-wide

Auckland

  • follow @AucklandCDEM (Auckland Civil Defence and Emergency Management) on Twitter
  • like @aklcdem (Auckland Civil Defence and Emergency Management) on Facebook.

 

Marine threat lifted for Auckland

Monday 14 November 2016 09:13 AM

Current Situation

The Ministry of Civil Defence and Emergency Management has lifted the marine threat that applied to the Auckland region following this morning’s quake and tsunami threat.

This means advice to stay off beaches and out of the water on Auckland’s east coast no longer applies – however please continue to take care as currents may be strong before returning to normal.

Auckland Civil Defence has been monitoring the threat of tsunami waves following a 7.5 magnitude earthquake near Culverden (Canterbury, South Island) just after midnight this morning (14 November).

Our thoughts are with those further south that felt the worst of last night’s activity. This is a reminder that Auckland is vulnerable in an earthquake or tsunami and we should all have emergency plans in place.

See the following sites for more information and updates.

New Zealand-wide

Auckland

  • follow @AucklandCDEM (Auckland Civil Defence and Emergency Management) on Twitter
  • like @aklcdem (Auckland Civil Defence and Emergency Management) on Facebook.

Download the Red Cross Hazards App

Friday 30 September 2016 02:57 PM

Current Situation

Download the Red Cross Hazards App and subscribe to emergency updates.

To stay alert and receive notifications from Civil Defence and other group’s then please download the Red Cross Hazards App which is available from the Google and Apple stores.

Please make sure to personalise your app settings to your selected locations. Monitered locations can be changed from the alerts tab. 

 

Advice

The Red Cross Hazards App allows you to sign up to receive notifications from Civil Defence in the Auckland , Wellington, Waikato and Northland regions. Other areas of Civil Defence are also introducing the Red Cross App. You can also monitor other information feeds, including GeoNet for Earthquakes and the MetService for the latest weather updates. Download from the Google or Apple Store now to ensure you are kept informed.

You can also register for our SMS and e-mail notifications, as well as keep up to date on our Facebook and Twitter pages.

Links
Google Play
Apple Store
Auckland Civil Defence

 

As of June 30 2016, we have now discontinued using the old Auckland Civil Defence app. 

No current situation

Thursday 8 September 2016 12:20 PM

Current Situation

Civil Defence Centres

Good news! There are currently no declared emergencies for the Auckland region.


Welfare Centres are listed here during emergencies once they have been officially opened by Civil Defence and are ready for you to use.

Current Information from outside

Ministry of Civil Defence

No items to display at this time

Power information from Vector

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